Technical Support Specialist
Varaždin
Full time
Hybrid work
Flexible working hours
Your tasks:
• Providing 2nd and 3rd level support for SICK products and services
• Answering customer inquiries and resolving functional and technical issues
• Testing product functionalities and reproducing reported issues
• Collaborating with R&D teams on complex customer cases
• Conducting training sessions for customers and users of SICK services
• Collecting customer requirements and feedback to improve products and services
• Continuously building expertise in SICK products and services
Your profile:
• Ability to understand technical concepts and system functionality
• Strong interest in software, technology and digital solutions
• Analytical thinking and problem-solving skills
• Willingness to continuously learn and develop technical expertise
• Strong communication and interpersonal skills
• Fluency in English
• Ability to effectively manage multiple tasks and priorities
• Customer-oriented mindset and willingness to help others
An additional plus is if you:
• Have experience in technical support, customer support, IT support or a similar role
We offer:
• An opportunity to work in an innovative environment with new technologies related to Industry 4.0
• An opportunity to become a part of SICK, one of the world's leading producers of sensors and sensor solutions for industrial automation applications
• Access to SICK knowledge pool and global network
• Individual budget for attending seminars, fairs and certification programs
• An opportunity for continuous learning and growth within and across departments
• Paid lunch
• Easter, vacation and Christmas bonus
• Budget for individual and team activities
• Annual and referral bonus
• Modern workspace with gym
• Car and bike parking
Contact:
Applications are open until September 20, 2026 via hr.mbl@sick.com
If you have any additional questions, please contact us via hr.mbl@sick.com
At SICK, we see people, not gender.
We put great emphasis on diversity, reject discrimination and do not think in categories such as gender, ethnicity, religion, disability, age or sexual identity.
